Useful Pages
Dog Training Charleston - Apollo showing off his sit to be petted.
Dog Grooming Charleston - Golden Retriever
Dog Bones
Forms and Reminders
things we need to know to provide exceptional care for your pet

Client Portal

If this is your dog’s first time to stay with us, we require you to complete the new client registration. Our forms should be filled out before your dog’s stay. Please click the New Client Registration link below and follow the instructions. Let us know if you have any questions or problems.

We require veterinarian proof of up-to-date vaccinations (Rabies, Distemper/Parvo and Bordetella). Thank you!
Client LoginNew Client Registration
  • A deposit of $50/per reservation is required upon booking a reservation. All deposits are non-refundable.
  • During non-holiday season, deposits for cancellations with more than 48 hours notice may be credited towards future services, to be used within one year. Cancellations with less than 48 hours notice will be forfeited.
  • We have a two-night minimum for most holidays. We require a deposit or credit card authorization when making the reservation. These holidays include: Memorial Day, Easter, July 4th, and New Years.
  • For Thanksgiving, we offer drop off the Wednesday before from 8:00 am – 10:00 am. We are closed for pick up and drop off on Thanksgiving Day and the Friday and Saturday directly after. We resume normal lobby hours on that Sunday.
  • For Christmas, we are closed for pick up and drop off on Christmas Eve, Christmas Day, and the day after Christmas. We resume normal lobby hours on the 27th.
  • Cancellations during Holidays with less than 10 days notice will be forfeited. Cancellations prior to the 10 day period may be credited towards a future service, to be used within one year.
  • An afternoon late check-out charge of $10 will apply for pick-up after 10:00 am.
  • Outside of hours pick up and drop off may be available by appointment. There is a $25.00 fee with this service.
  • A surcharge of $25/day may be added for females in heat and for male dogs that mark excessively.
  • We ask that all dogs be on leash or carried at all times.
  • We will give your dog a flea bath, at the owner’s expense, if fleas are present at check-in.
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